FAQ

FAQ - Haya by Rabi

FAQ - (Frequently Asked Questions)

What is Haya by Rabi?

Haya by Rabi is a brand dedicated to providing high-quality, natural, and handmade beauty products. Our mission is to enhance your natural beauty with products that are kind to both your skin and the environment.

What types of products do you offer?

We offer a diverse range of products, including men's and women's stitched and unstitched dresses, Abayas, as well as beauty and skincare products like Beauty Cream, herbal hair oils and skincare essentials. Our collection is crafted with care, using high-quality materials and ingredients to ensure the best experience for our customers.

Are your products natural?

Yes, our products are crafted from natural and organic ingredients. We avoid harmful chemicals to provide you with safe, effective, and eco-friendly beauty solutions.

How can I purchase your products?

You can easily purchase our products through our website. Browse our collection, add your favorite items to the cart, and proceed to checkout.

Do you offer international shipping?

We currently only offer shipping within Pakistan & Some abroad countries (UAE, USA, UK, Australia via DHA) . For more details on international shipping fees and delivery times, please contact us via WhatsApp +923154646021.

What payment methods do you accept?

We currently accept payments via bank transfer, Cash on Delivery (COD) and credit/debit card payments (Via Bank Alfalah Payment Gateway)

What is your return and exchange policy?

You can view our detailed Return and Exchange Policy by clicking here.

Are your products cruelty-free?

Yes, all of our products are cruelty-free. We do not test on animals, and we ensure that our suppliers adhere to the same ethical standards.

How can I contact your customer support?

You can reach us via email at info@hayabyrabi.com or by phone at +92 315 4646021. We aim to respond within 24-48 hours.

Do you offer discounts or promotions?

Yes, we offer discounts and promotions periodically. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.

Can I become a distributor for Haya by Rabi?

We welcome distribution inquiries. Please contact us at info@hayabyrabi.com with your details, and our team will get back to you with more information.